What if my property is set up with a security alarm?

Pillow understands the concerns surrounding the safety and security of your property. When joining Pillow, you may have an alarm system set up in your property. During the time that you are using Pillow’s services, we ask that this alarm is disarmed. With guests and vendors coming and going from the property, there are a number of factors that can falsely set off the alarm as well as maintenance concerns, such as battery life, that can negatively impact a guests stay. For these reasons, Pillow is unable to accommodate the use of alarms for short-term rentals.

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