Which areas will no longer be serviced by Pillow?
East Bay, San Jose, Peninsula, South Bay Area
Which new service areas will be eligible for Pillow service?
Pillow will focus its operations within the San Francisco market exclusively.
When will the change happen?
- The last day of service is October 26, 2017
For impacted properties that will no longer be serviced, how will the transition be handled?
Pillow will continue to book and service any reservations up until October 26 2017. If you are an impacted owner and do not wish to service your own guests beyond October 26 2017, we suggest to close your calendar from this day forward and cancel any guests that have booked a stay beyond October 26 2017 as quickly as possible.
If you are an impacted owner and wish to service your own guests beyond October 26 2017, feel free to leave your calendar open and Pillow will continue to accept reservations for stays beyond October 26 2017, handing off all communications to you on October 26 2017.
As an owner, please reach out with further questions by contact Mandy Hall. We strive to answer all questions within 24 hours.