Service Area Update: October 2017

Owners

Which areas will no longer be serviced by Pillow Classic?

San Francisco single family home owners.

Which new service areas will be eligible for Pillow service?

Pillow will focus its operations outside the Bay Area market exclusively and on its new and growing initiative Pillow Residential.

When will the change happen?

  • The last day of service for Pillow Classic is October 30, 2017

For impacted properties that will no longer be serviced, how will the transition be handled?

Pillow will continue to book and service any reservations up until October 30 2017. If you are an impacted owner and do not wish to service your own guests beyond October 30 2017, we suggest to close your calendar from this day forward and cancel any guests that have booked a stay beyond October 30 2017 as quickly as possible.

If you are an impacted owner and wish to service your own guests beyond October 30 2017, feel free to leave your calendar open and Pillow will continue to accept reservations for stays beyond October 30 2017, handing off all communications to you on October 30 2017.

 

As an owner, please reach out with further questions by contact Mandy Hall. We strive to answer all questions within 24 hours.

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