How does Pillow restock and bill for guest supplies?

Pillow provides hospitality customer support to both owners and guests. It is vital each owner and guest has a satisfactory stay leading to great reviews. Pillow ensures all supplies are present prior to the beginning of a guest reservation.

Pillow will always provide supplies to ensure the correct standards are met for the guest according to Pillow brand guidelines. You can determine from your Dashboard to pay for linen and supply fees, or include that cost in the cleaning fee to the guest. 

Supplies include essentials such as toilet paper, paper towels, soap, and garbage bags.

Read our guest hospitality guidelines here



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