To request a reset your Airbnb password, please contact Submit a Request with the following information:
- Your Name
- Reason For Changing Password
- Contact Phone Number
A Client Care representative will issue you the link to reset your password.
Property Owners are responsible for logging into their Pillow Owner Dashboard to reconnect the Airbnb account so Pillow booking agents can continue booking.
Reminder: Please never share password information over email as it is not secure. Client Success does not have access to your Airbnb password at any time.