Pillow handles all booking inquiries and reservation prep/cleanup on your behalf as well as guest support, so you may rest easy! Our operations are standardized to ensure operational consistency and service.
- Pillow markets your home on Airbnb, HomeAway, and VRBO
- Pillow optimizes your pricing, automatically adjusting daily to maximize bookings based on market data
- Pillow communicates with guests on your behalf – before, during, and after a reservation
- Pillow responds to booking inquiries specific to your property
- Pillow handles check-in/check-out of guests with keyless entry systems or lockboxes
- Pillow responds to guest requests for maintenance, repairs, and troubleshooting
- Pillow provides guest support via telephone, email and sms for any guest concerns or needs
- Pillow manages the Pillow who clean and maintain your property before, during, and after a guests reservation
- Pillow provides standardized linens and towels, as well as laundering services
- Pillow provides each guest with a "Pillow Pack" containing shampoo, conditioner, hand lotion, and body wash
Check out Preparing your property for success for more information on setting up your property.