Need something during your stay? Let us know!

While staying at a short term rental property may not come with the added luxuries of a hotel such as room service or daily complimentary housekeeping, the Pillow experience is elevated with the ability to service on-demand requests via our Guest App. Once you’ve checked in, feel free to use it to rate your cleaning, request additional services, or submit a maintenance concern. While we may not be able to promise a morning wake up call, one of our guest services agents or field operations team will reach out to you to get some additional details if needed, in order to best service your request.

In addition to our Guest App, don’t hesitate to submit a request or give us a call, 1-855-692-3689.

Have more questions? Submit a request