What is the “5 for 5” program?
- For each 5-star rating you receive, you get an extra $5 compensation.
What can I do to get more ratings and better ratings?
- Leave a personalized note for guests at the property and ask them to rate you. A good example is something like: “I hope my cleaning earned a 5-star rating! If it’s anything less, please call me so I can fix it. - Chad (415) 523-1449”.
What happens if I get negative ratings?
- You may be removed from the platform.
How do I dispute a rating I think was unfair?
- Notify Client Care and we will investigate.