What is a property setup activity?
- A property setup activity is when you go to the property for the very first time to ensure that it is ready for guests.
What is a property cancellation activity?
- A property cancellation is when a Homeowner is no longer interested in working with Pillow, so a Pillow Pro goes to return all keys, remove lockboxes, and pick up linens.
What if I’m unable to successfully complete an activity that I claimed?
- Please reach out to Client Care for additional support.
What if I’m unable to complete an activity in time?
- Contact Client Care so they can notify the guest. It is always better to notify the guest in advance.