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Pillow: How may we assist?
FAQ from guest
Booking a Reservation with Pillow
How do I book a reservation at a Pillow property?
Reservation Cancellations, Alterations and Refunds
Additional guests or parties
Can I visit a property before booking?
During your Pillow Reservation
Check-in and check-out
Early check-in / Late check-out
Something isn’t working at the property, what do I do?
Where can I find more information about the property?
Need something during your stay? Let us know!
Reporting issues during your stay
After your Pillow Reservation
How are reviews handled after my stay?
Damages at the Property
Lost & Found Items